AI Home ("we," "our," or "us") values your privacy. This Privacy Policy explains what information we collect, how we use it, how we share it, and how it is protected when you use our mobile application AI Home (the "App"), available on the App Store.
1. Information We Collect
Photos and Images
What we collect: Photos you choose to upload of your rooms.
Purpose: To generate redesigned interiors and provide the App’s core functionality.
Storage: Images are processed securely for AI generation. They are stored temporarily only as needed to complete processing and are not shared with unauthorized third parties.
Identifiers (Optional)
What we collect: Email address or Apple ID information (if you create an account, log in, or subscribe).
Purpose: Account authentication, subscription management, and customer support.
Storage: Retained only while your account or subscription is active.
Usage Data
What we collect: How you interact with the App, including features used, time spent, navigation patterns, and preferences.
Purpose: To analyze App performance, improve user experience, and develop new features.
Tools: May include analytics services (Apple frameworks or third-party tools).
Device Information
What we collect: Device model, operating system version, App version, and crash logs.
Purpose: To ensure App compatibility, diagnose technical issues, and improve performance.
Purchase Information
What we collect: Subscription or purchase confirmation through the App Store.
Purpose: To enable premium features and manage billing.
Note: We do not store or have access to your payment card details. All transactions are handled securely by the App Store.
2. Information We Do Not Collect
We do not collect your contacts, precise location, health data, or sensitive personal information.
We do not sell or rent your data to advertisers or other third parties.
3. How We Use Your Information
Provide interior design and redesign functionality.
Process your photos and deliver design results.
Improve, secure, and optimize the App.
Manage subscriptions and purchases via the App Store.
Communicate updates, offers, or provide support (only with your consent).
4. Sharing of Information
Service Providers: With trusted third parties who support App functionality (e.g., AI processing, analytics, crash reporting).
Legal Compliance: If required by law, regulation, or valid legal process.
We never sell your data.
5. Data Retention
Uploaded Photos: Stored temporarily only for processing and deleted once results are delivered.
Account/Subscription Data: Retained as long as your account is active or as required by law.
6. Security
We apply industry-standard security measures to protect your data. While no system can guarantee absolute security, we take all reasonable steps to safeguard your information.
7. Children’s Privacy
AI Home is not directed to children under 13 (or the digital consent age in your country). We do not knowingly collect data from children. If you believe your child has provided information, please contact us to request deletion.
8. Your Privacy Rights
Depending on your country or region, you may have the right to:
Request access to the personal data we hold about you.
Request deletion of your data.
Opt out of non-essential communications.
To exercise your rights, contact us at hello@relvancel.com.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted in the App and on the App Store with a new effective date.
10. Contact Us
If you have questions or requests related to this Privacy Policy, please contact us: